Learning Objectives

Chapter 1

After reading this chapter, you should be able to

1. describe what management is.
2. explain the three functions of management.
3. describe different kinds of managers.
4. explain the major roles and subroles that managers perform in their jobs.
5. explain what companies look for in managers.
6. discuss the top mistakes that managers make in their jobs.
7. describe the transition that employees go through when they are promoted to management.
8. explain how and why companies can create competitive advantage through people.

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