Learning Objectives

Chapter 3

After reading this chapter, you should be able to

1. discuss how the nature of a management job creates the possibility for ethical abuses.
2. identify common kinds of workplace deviance.
3. describe what influences ethical decision-making.
4. explain what practical steps managers can take to improve ethical decision-making.
5. explain to whom organizations are socially responsible.
6. explain for what organizations are socially responsible.
7. explain how organizations can choose to respond to societal demands for social responsibility.
8. explain whether social responsibility hurts or helps an organization's economic performance.

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