Multiple Choice
Identify the letter of the choice that best
completes the statement or answers the question.
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1.
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Susan
monitors her group closely to make sure that her goals are achieved. This is an example of
__________. a. | planning | b. | organizing | c. | leading | d. | controlling | | |
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2.
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Valda
tends to be very good at inspiring and motivating her team. This example highlights the role of the
management function of __________. a. | planning | b. | organizing | c. | leading | d. | controlling | | |
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3.
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In her
role in a retail firm, Pat must supervise a number of managers who supervise various subunits. Pat is
a __________. a. | team
leader | b. | top
manager | c. | first-line
manager | d. | middle
manager | | |
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4.
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Jack
supervises and trains a group of non-managerial employees whose job is to produce the firm’s
products. Jack is most appropriately considered a _________. a. | top manager | b. | middle manager | c. | first-line manager | d. | team leader | | |
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5.
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Brenda
tends to look for interesting and helpful industry-related items in the local media. From
Mintzberg’s perspective, Brenda occupies a _________ role. a. | monitor | b. | spokesperson | c. | entrepreneur | d. | leader | | |
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6.
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Brian
is required to reach an agreement with a supplier regarding the quality, supply, and price of raw
materials. In this role he acts as a(an) __________. a. | resource allocator | b. | entrepreneur | c. | disseminator | d. | negotiator | | |
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7.
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Judy
works well with others and is known as a good listener. She is high in __________
skills. a. | technical | b. | human | c. | conceptual | d. | motivational | | |
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8.
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You see
the big picture as well as see how things fit together in your organization. Consequently, you
possess strong _________ skills. a. | technical | b. | human | c. | conceptual | d. | motivational | | |
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9.
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Linda
has tended to be cold, aloof, and arrogant since she became the district manager. This is an example
of the __________ type of mistake among the top ten mistakes that managers make. a. | first | b. | second | c. | third | d. | fourth | | |
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10.
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In his
job as a manager at a textile plant, Milton expects a fast pace and a heavy workload. These
expectations are consistent with managers in their _________ on the job. a. | first few months | b. | six months | c. | first year | d. | first two years | | |
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True/False
Indicate whether the sentence or statement is true or
false.
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1.
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Managers who inspire and motivate workers are practising the function of
controlling.
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2.
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A CEO
is best described as a top manager.
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3.
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When
Fred acts as a liaison, dealing with others outside the firm, he is enacting an informational
role.
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4.
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Of the
three main sets of managerial skills, technical skills are most important to lower-level
managers.
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5.
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At
Company Q there are no reserved parking spots or high-quality dining rooms available only to
executives. This is an example of a firm attempting to reduce status differences among
employees.
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