Name: 
 

Chapter Four



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

In completing his firm’s planning process, Ali identifies and describes a number of goals to be completed in the short run. These are ___________.
a.
action plans
b.
proximal goals
c.
distal goals
d.
options-based plans
 

 2. 

Kathryn’s firm makes no secret of the fact that it plans to copy industry leaders in order to be competitive. This is an example of a(an) __________ mission.
a.
common-enemy
b.
options-based
c.
role-model
d.
internal-transformation
 

 3. 

Sally is a member of __________ management, and it is this group that is generally responsible for implementing tactical plans.
a.
upper-level
b.
executive-level
c.
middle-level
d.
lower-level
 

 4. 

As a member of the lower-level management group, Steve is responsible for implementing ___________ plans.
a.
operational
b.
tactical plans
c.
role-model
d.
single-use
 

 5. 

Saul owns and operates a large chain of retail stores. He realizes that retailing has changed a great deal over the past few years and he has begun to make dramatic changes in his product assortments and pricing policies. Saul’s mission is now one of ___________.
a.
identifying a common enemy
b.
role modelling
c.
management by objectives
d.
internal transformation
 

 6. 

Freehold Corporation is under attack from competition. The top-management team has created a plan to deal with this major but unique event. This is an example of a __________.
a.
rule
b.
policy
c.
standing plan
d.
single-use plan
 

 7. 

Due to concerns about employee safety, a major supplier of industrial equipment identifies and describes specific steps that employees should take in response to employee accidents. This type of plan is termed a _________.
a.
rule
b.
regulation
c.
procedure
d.
policy
 

 8. 

In response to health concerns, ABC Company has banned smoking at all of its locations. This is an example of a(an) __________.
a.
single-use plan
b.
procedure
c.
operational plan
d.
rule
 

 9. 

Q Company’s standards team worked for a long time to identify outstanding production processes at various organizations and then adapted these processes to its own needs. This is an example of _________.
a.
stretch goals
b.
benchmarking
c.
scenario planning
d.
aggregate product plans
 

 10. 

Brown Labs developed a full-scale working model of a final product and is testing it for functionality and reliability. Brown Labs has a(an) __________.
a.
scenario plan
b.
aggregate plan
c.
benchmark
d.
product prototype
 

True/False
Indicate whether the sentence or statement is true or false.
 

 11. 

Sal’s company has a goal to increase sales by 50% over the next six months. This goal is time-bounded.
 

 12. 

Jake is creating planning flexibility by developing small, simultaneous investments in a number of plans. Jake is engaged in learning-based planning.
 

 13. 

Genevieve founded a company and developed a strong inspirational statement that describes her firm’s basic values and beliefs. This statement is a vision statement.
 

 14. 

Chuck set ambitious goals for his work team that team members did not initially know how to accomplish. Chuck has established some stretch goals.
 

 15. 

Anna, a director of new product development at a cosmetics firm, develops a plan that allows her to monitor the six new products she has in development. This is an example of scenario planning.
 



 
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