Name: 
 

Chapter Five



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Henri was informed by his technical crew that new computer screens were defective and had to be replaced—a very costly problem. However, on further investigation it became apparent that the problem could be corrected by replacing an inexpensive part. Henri’s original information was not __________.
a.
accurate
b.
incomplete
c.
relevant
d.
timely
 

 2. 

Shania required certain data regarding market demographics for her marketing report. She did not have ready access to the data, however, and had to purchase it at a high price from a market research firm. The price she paid represents the __________ cost.
a.
storage
b.
retrieval
c.
storage
d.
acquisition
 

 3. 

The information Ned developed from his investigation had to be transmitted to many people throughout the firm. The costs associated with this transmission of information are termed __________ costs.
a.
processing
b.
communication
c.
retrieval
d.
storage
 

 4. 

Lee is using software to look for and test for specific patterns and relationships in a data set. Lee is using __________.
a.
supervised data mining
b.
unsupervised data mining
c.
affinity patterns
d.
predictive patterns
 

 5. 

Brendan was using unsupervised data mining and found that elements X and Y always occurred together and that X always preceded Y. Brendan has discovered a(an) __________ pattern.
a.
association
b.
affinity
c.
sequence
d.
predictive
 

 6. 

Brandi discovers that her e-mail system is clogged with large numbers of junk e-mails. These unwanted messages are referred to as __________.
a.
cookies
b.
referrers
c.
e-mail snooping
d.
spam
 

 7. 

Kylie is using a __________ to transform her data into complex, scrambled digital codes so that the data can be viewed only by authorized personnel.
a.
data encryption process
b.
virtual private network
c.
firewall
d.
virus
 

 8. 

Shawna and Pablo, who are at two different locations, are engaged in a conference that permitted them to view and make comments about a document. They are using __________.
a.
application sharing
b.
document conferencing
c.
desktop videoconferencing
d.
an executive system
 

 9. 

Tyrone is able to obtain some computer software at no cost to him. He has obtained __________.
a.
freeware
b.
shareware
c.
applications sharing
d.
electronic data interchange
 

 10. 

Claude is using a global network of networks that permits him to get data from anywhere in the world. Claude is using __________.
a.
an expert system
b.
an extranet
c.
the Internet
d.
a decision support system
 

True/False
Indicate whether the sentence or statement is true or false.
 

 11. 

Shamiso believes that the cost of computing drops by 50% every 18 months. She is a proponent of Moore’s law.
 

 12. 

XYZ Corporation moved first into a new market, and because of its enhanced technological capabilities it was able to obtain a significant competitive advantage. XYZ has gained first-mover advantage.
 

 13. 

Noreen is using a device that permits her to convert text and pictures into digital images. She is using a bar code.
 

 14. 

Using data mining, Juan discovered three elements in the database that always occur together in a significant fashion. He has found a predictive pattern.
 

 15. 

Donna is using a system that helps her understand specific types of problems, how she might go about solving them, and what their impact might be using various “what if” scenarios. She is using an expert system.
 



 
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