Name: 
 

Chapter Thirteen



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Sacha has written the same personality profile test four times in the last two months, and his scores out of 100 were 85, 84, 87, and 86. That these scores are consistent suggests that the test is providing __________ scores.
a.
reliable
b.
valid
c.
invalid
d.
unreliable
 

 2. 

Naveen is writing a summary of the qualifications needed for a programmer’s position in his firm. The summary will include issues such as length and types of experience and special credentials. Naveen is completing a __________.
a.
job description
b.
job analysis
c.
job recruiting
d.
job specification
 

 3. 

Sally, who is applying for a cashier’s job, completed some tests that measured her verbal comprehension and her numerical aptitude. These are __________ tests.
a.
biographic data
b.
personality
c.
cognitive ability
d.
work sample
 

 4. 

As part of the selection process for a job, James was asked a series of questions about his general background and life experiences. This type of selection test is termed __________.
a.
a cognitive ability test
b.
biographic data
c, assessment centre
c.
As part of the selection process for a job, James was asked a series of questions about his general background and life experiences. This type of selection test is termed __________.
d.
personality test
 

 5. 

At Amis Company Limited, the personnel manger interviews all job candidates for management positions. The personnel manager asks all management applicants the same questions, including questions on situational, behavioural, background, and job-knowledge issues. The personnel manager is using __________.
a.
structured interviews
b.
unstructured interviews
c.
semi-structured interviews
d.
an assessment centre
 

 6. 

In order to improve her performance Georgina solicits comments about her performance from superiors, subordinates, peers, and other employees who did not report to her. Georgina is using __________.
a.
rater training
b.
a behavioural observation scale
c.
trait rating scales
d.
360-degree feedback
 

 7. 

Ready-to-Wear, Inc., a manufacturer of jeans for men, women, and children, pays its workers a fixed amount for each pair of jeans produced. Ready-to-Wear uses __________ as part of its compensation plan.
a.
commission
b.
piecework
c.
profit sharing
d.
stock ownership
 

 8. 

At Jones, Inc., employees receive a percentage of each sale they make. Jones uses __________ as part of its compensation plan.
a.
commission
b.
piecework
c.
profit sharing
d.
stock ownership
 

 9. 

Due to major increases in competition and decreasing sales, Here and Now, Inc., a provider of public relations consulting, eliminated a number of jobs. This firm’s actions are a good example of __________.
a.
outplacement
b.
wrongful dismissal
c.
downsizing
d.
early retirement incentive
 

 10. 

Antonio had been doing well in his new job, but he decided to leave and join a different firm. From the perspective of his former firm, Antonio is an example of __________.
a.
dysfunctional turnover
b.
downsizing
c.
outplacement
d.
dysfunctional turnover
 

True/False
Indicate whether the sentence or statement is true or false.
 

 11. 

The basic goal of training and performance appraisal is to keep qualified employees.
 

 12. 

Some of Jeanne’s male co-workers tend to make sexually oriented, crude, and offensive jokes and comments in her presence. Jeanne is being subjected to quid pro quo sexual harassment.
 

 13. 

As part of the selection process for a particular job Joshua is asked to complete a series of performance tests—that is, to perform tasks that he would be doing on the job. This is termed a work sample test.
 

 14. 

At Ready-to-Wear, Inc., managers appraise worker performance simply by counting the number of pairs of jeans made per day. This is a subjective system of performance appraisal.
 

 15. 

Aquex, a chemical supply firm, permitted its employees to select their package of benefits up to a certain dollar figure. For example, an employee could create whatever mix he or she wanted to from vacation time, health insurance, life insurance, and retirement plan. Aquex uses a cafeteria benefits plan.
 



 
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