Multiple Choice
Identify the letter of the choice that best
completes the statement or answers the question.
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1.
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Jake
enjoyed the recognition from others and the sense of achievement he felt when he completed the
long-term project on product innovation. This satisfaction of esteem needs is an element in
__________ model. a. | Maslow’s | b. | Alderfer’s | c. | McClelland’s | d. | Herzberg’s | | |
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2.
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Job
security appears to be a key issue for workers at a local seafood packing plant. From Herzberg’s
perspective, job security is a(an) __________ factor. a. | physiological | b. | achievement | c. | hygiene | d. | motivator | | |
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3.
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Karen
believes that her ratio of outcomes to inputs is 5:1, and she compares herself with Candace, whose
outcomes-to-inputs ratio is perceived to be 6:1. Karen is most likely experiencing
__________. a. | inequity
underreward | b. | equity | c. | inequity overreward | d. | high valence | | |
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4.
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Dieter
believes that no matter how hard he tries he would not be able to achieve a high level of
performance. This is an example of __________. a. | high valence | b. | low valence | c. | low instrumentality | d. | low expectancy | | |
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5.
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Shirley
feels that no matter what level of performance she attains she will never obtain a promotion. Her
feeling focuses on ___________. a. | expectancy | b. | valence | c. | instrumentality | d. | equity | | |
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6.
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Brenda,
the supervisor of the hospital pharmacy, created distance between her and her subordinates by moving
her office to another part of the hospital. This tended to __________ people-related leadership
behaviours and __________ task-related leadership behaviours. a. | neutralize; substitute | b. | neutralize; neutralize | c. | substitute; substitute | d. | substitute; neutralize | | |
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7.
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Charlene achieved a score of 87 on Fiedler’s Least Preferred Co-Worker Scale. Her
style would be characterized as __________ by Fiedler’s model. a. | relationship-oriented | b. | charismatic | c. | transactional | d. | task-oriented | | |
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8.
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The
members of Alana’s work group like her, trust her, and respect her for her effort to improve
efficiency and working conditions in her department. In terms of Fiedler’s model, Alana has
__________. a. | poor
leader–member relations | b. | high task structure | c. | low task structure | d. | good leader–member relations | | |
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9.
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Kayla
feels that her subordinate, John, is unable and unwilling to perform certain tasks. According to
Hersey and Blanchard, she should use a __________ style of leadership. a. | telling | b. | selling | c. | participating | d. | delegating | | |
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10.
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Pedro
runs the marketing department for a small chain of retail stores. He tends to engage subordinates in
two-way communication and support their efforts. He does not tell subordinates what to do or how to
do it and basically lets them get on with their work. In terms of the Hersey and Blanchard model,
Pedro’s leadership style is _________. a. | telling | b. | selling | c. | participating | d. | delegating | | |
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True/False
Indicate whether the sentence or statement is true or
false.
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11.
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Hamish
enjoys the challenge of solving new problems in the computer programming group. The reward of doing
challenging work is intrinsically satisfying to him.
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12.
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Angela
and other members of her work group believe that rewards are fairly distributed among the
group’s members. This is an example of procedural justice.
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13.
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Byron
gives subordinates a lot of direction. He plans their work carefully and monitors them closely. Byron
appears to be low on initiating structure and has a team management style.
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14.
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Lynn
has a dynamic personality. Sje smiles a lot and is pleasant, respectful, and confident. Because of
her personality she developed a strong relationship with her subordinates. Lynn shows evidence of
charismatic leadership.
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15.
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Zayed
tends to reward subordinates for good performance and punish them for poor performance. His style of
leadership is transformational.
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